Legal and governance, digital transformation, responsible AI

Kishwar Rahman

I help small business owners work out where digital tools and AI can genuinely make their business easier to run — and where they are more likely to create cost, complexity or risk. As a Digital Advisor, I can help you review the way your business currently works, identify inefficient or manual processes, choose practical digital tools, and develop realistic next steps for improving how you operate. This can include using AI responsibly, automating repetitive tasks, improving business systems and workflows, selecting and getting more value from software, strengthening your online presence, and understanding digital, privacy, cybersecurity and information-management risks. I bring more than 26 years’ experience across digital transformation, law, policy, governance, procurement and business improvement. I have worked on major Australian Government digital initiatives and advised organisations on digital strategy, AI governance, technology procurement, privacy, intellectual property, compliance and the design of better digital processes. I also run my own small business, so I understand that the best solution is not necessarily the newest or most sophisticated technology. It needs to solve a real business problem, fit the way you work, be affordable and be something you can realistically implement. You can book a session with me if you want help with: • identifying where AI could save you time or improve the way you work • choosing practical AI tools and understanding how to use them safely and responsibly • reviewing manual or inefficient business processes and identifying opportunities to automate or simplify them • selecting, reviewing or getting better value from business software and digital tools • improving the way information, documents and knowledge are managed in your business • understanding privacy, intellectual property, cybersecurity and other risks associated with digital tools and AI • thinking through a new digital product, service or business idea before investing significant time or money in it • mapping customer or user needs before choosing a technology solution • developing a practical digital improvement plan and deciding what to do first • making sense of competing technology options or vendor claims when you are unsure what your business actually needs. My approach is practical and independent. I start with the business problem, ask questions about how you currently operate and what you are trying to achieve, and then help you identify sensible options and priorities. I am not there to sell you a particular piece of technology. Book me if you want someone who can quickly understand the bigger picture, ask the right questions, cut through technical language and help turn a digital or AI idea into practical next steps for your business.